Description
As your business scales, the complexity of your Salesforce environment increases. Our Premium Support Package is crafted for medium to large businesses with complex Salesforce environments. This package offers advanced services and support to ensure your Salesforce instance is optimized, secure, and capable of supporting your business’s advanced needs.
The Premium Support Package is designed to address these complexities with advanced workflow automation, integration support, and more. This package provides the comprehensive support necessary to keep your Salesforce environment running smoothly and efficiently.
Includes:
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All Services in the Standard Support Package
You receive all the services included in the Standard Support Package.
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Advanced Workflow Automation and Approval Processes
Enhancing your business processes with sophisticated automation.
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Integration Support with Third-Party Applications
Ensuring seamless integration with other business systems.
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Advanced Data Cleansing and Deduplication
Maintaining high-quality, accurate data.
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Customized Training Sessions for Users (up to 4 hours)
In-depth training tailored to your business needs.
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Quarterly System Health Checks and Optimization Recommendations
Regular reviews and recommendations to keep your system optimized.
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Premium Priority Email and Phone Support
Faster response times and priority handling of your support requests.
Target Audience:
- Medium to Large Businesses: Ideal for businesses with more complex Salesforce environments.
- Advanced Customization and Integration Support: Companies needing support for advanced customizations and integrations.
- Complex Salesforce Environments: Businesses with extensive Salesforce usage and intricate setups.
Hours: 50
Cost per Hour: $90
Total Cost: $4,500
In summary, the Premium Support Package is designed to provide comprehensive support for businesses with advanced Salesforce needs. This package ensures that your Salesforce environment is well-maintained, secure, and capable of supporting your business’s complex requirements.