Description
As your business grows, so do your Salesforce needs. The Standard Support Package is tailored for small to medium-sized businesses that require more comprehensive Salesforce support. This package includes everything in the Basic Support Package, plus additional services to help you maximize your Salesforce investment.
With the Standard Support Package, you gain access to a broader range of support services, including custom report and dashboard creation, workflow automation, and more. This package is ideal for businesses that need regular maintenance and support to keep their Salesforce environment optimized and running smoothly.
Includes
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All Services in the Basic Support Package
You receive all the services included in the Basic Support Package.
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Custom Report and Dashboard Creation
Tailored reports and dashboards to provide deeper insights and analytics.
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Workflow Automation and Process Builder Assistance
Helping you automate business processes to increase efficiency.
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Basic Data Cleansing and Deduplication
Ensuring your data is clean and accurate.
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Training Sessions for Users (up to 2 hours)
Training to help your team make the most of Salesforce.
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Priority Email and Phone Support
Faster response times and priority handling of your support requests.
Target Audience:
- Small to Medium-Sized Businesses: Perfect for businesses that are growing and need more than basic support.
- Regular Salesforce Maintenance and Support: Companies that require ongoing support to keep their Salesforce instance optimized.
- Growing Salesforce Needs: Businesses with expanding Salesforce usage and requirements.
Hours: 25
Cost per Hour: $95
Total Cost: $2,375
In conclusion, the Standard Support Package is designed to provide more in-depth support services, helping your business leverage Salesforce more effectively. This package ensures that your Salesforce environment is well-maintained, optimized, and able to meet the evolving needs of your growing business.
